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The Shoe Mart Reviews

4.3

(Rated by 15 users)

11 Active Deals Available

24 Working Codes

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Jun 23, 2026

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Store Details & Policies

Payment Methods

Credit/Debit Cards
PayPal
Amazon Pay

Payment Methods

Verified Store VERIFIED
Free shipping: Orders $50+
In-store pickup: Ready in 2 hours
30-Day Returns
Gap Good Rewards (4 brands)

Payment Methods

Tops: $23 - $70
Bottoms: $27 - $70
Outerwear: $34 - $70
Kids: $29 - $75

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Customer Reviews Store Information Features & Analysis FAQs

Overall Rating

4.3

Base on 15 Reviews

Ratings by Feature

Good Value
4.4
Customer Service
4.7
Return Policy
4.6
Price & Quality
4.8
Shipping & Delivery
4.4

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The Shoe Mart Pricing

some shoes

$680 - $900+

Alden Shoes

$680 - $900+

shoes on sale

$135+

Payment Methods

Accepted Payment Options:

Prices for items on Theshoemart.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:

Credit/Debit Cards

PayPal

Amazon Pay

Payment Process

Payments can be made online during the checkout process.
For The Shoe Mart credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.

Refund Information

Refunds for returns will be processed back to the original payment method used during the purchase.

The Shoe Mart Pros & Cons

Pros

Wide Selection: TheShoeMart.com offers a vast selection of quality brands and sizes, ranging from size 5 to 20, and widths as wide as EEEEEE.

On-Site Shoe Recraft Shop: The website has an on-site shoe recraft shop that has been operating for over 30 years, allowing customers to rejuvenate their favorite pair of shoes.

User-Friendly Website: The website is user-friendly, making it easy for customers to browse and purchase shoes.

Variety of Payment Methods: Several payment methods are accepted, including Visa, MasterCard, American Express, Discover, Amazon Pay, and PayPal.

90-Day Returns: The website offers a 90-day return policy with free returns when store credit is selected as the refund type.

CONS

Customer Service Issues: Some customers have reported horrible customer service and an arrogant attitude from the seller.

Pricing Variability: Prices vary depending on the brand and type of shoe, with some shoes ranging from $680 to over $900.

The Shoe Mart Features and Benefits

Features

Wide Selection

Offers a vast selection of quality brands and sizes, ranging from size 5 to 20, and widths as wide as EEEEEE, making it easy for customers to find the perfect fit.

On-Site Shoe Recraft Shop

Operating for over 30 years, allows customers to rejuvenate their favorite pair of shoes, extending their lifespan and value.

User-Friendly Website

Makes it easy for customers to browse and purchase shoes.

Variety of Payment Methods

Accepts Visa, MasterCard, American Express, Discover, Amazon Pay, and PayPal.

90-Day Returns

Offers a 90-day return policy with free returns when store credit is selected as the refund type; returns usually refunded in 3-4 days.

Highest Quality Shoes

Provides shoes of the highest quality and integrity.

Brand Name Shoes

Offers a variety of brand name shoes, including Alden Shoes, catering to different styles and preferences.

Exchange Option

Offers exchanges instead of refunds using store credit on a new purchase.

The Shoe Mart Frequently Asked Questions

Payment Methods

Credit/Debit Cards
PayPal
Amazon Pay

Store Policies

Free Shipping: No
Delivery Time: No
International Shipping: No
In-Store Pickup: No
Day Returns: Yes
Birthday Discounts: No
Loyalty Program: No
Warranty: No
Money-Back Guarantee: No

Price Ranges

some shoes: $680 - $900+
Alden Shoes: $680 - $900+
shoes on sale: $135+

Quick FAQ

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